Do you ever fall into bed, your brain still buzzing from the day, and realize that even though you worked your butt off, you didn’t really get anywhere?
You’re doing all the right things, but your client list isn’t growing at all, and you don’t know why.
You spend time away from your family and friends because you’re “swamped,” but when they ask how business is going, you’re embarrassed to admit that you’re struggling to make as much money as you hoped.
It can be wildly frustrating!
What if I told you I know exactly what’s going wrong for you and how to fix it?
I’ve discovered a curious phenomenon that occurs with nearly every business owner I work with. They’re working long, hard hours but have little (or nothing) to show for their efforts.
The good news is that this phenomenon is highly predictable and easily solvable (once you know what’s happening and why).
Today I’m going to tell you what happened to Sue, one of my most passionate, heart-centered clients, when she became afflicted by this phenomenon.
You’ll also learn how I helped her leap out of her stuckness and gain huge momentum in her business (including building her Facebook group to 11,000+ members!).
If you feel like you’re working too hard for the results you’re (not) getting, this one is for you!
Busy and Going Nowhere
I see it happen with my clients all the time.
Just when they think they’re in the clear—when they have a solid action plan to take their business to the next level—they lose momentum.
Getting clients is a struggle. Money feels tighter than ever. And their confidence starts to waver.
Click to TweetDrowning in work but still not getting the clients or money you want? Here’s why.They think the problem is that they’re too busy.
But the real problem is that they’re focusing their energy on all the wrong things. They’re busy but not productive.
What’s happening?
They’re working “behind the scenes,” constantly adjusting their websites, rewriting their offers, and jumping from idea to idea, instead of doing the work that actually gets them clients.
In Make It Work Online, it quickly becomes obvious which clients are afflicted by this phenomenon and which ones aren’t.
How?
The ones who are stuck aren’t getting any clients; everyone else is quickly getting tons of clients.
I won’t sugarcoat it. Watching your peers take big business leaps while you’re feeling left behind flat-out sucks. You doubt yourself and wonder if you’ll ever make your business work.
Earlier this year, when this predictable scene played out in my Make It Work Online group—where some were getting tons of new clients and others were wildly frustrated that nothing was happening—I posted this:
(I post a lot of things—inspirational, encouraging, ass-kicking, supportive, coaching… the full gamut—in my MIWO groups based off what the group seems to needs that day.)
My little prompt quickly caused an enormous breakthrough for several clients, and Sue was one of them.
She quickly responded with this:
I would NEVER consider myself a victim – and yet… so many of my behaviors are in that loop!!! Ignore, Deny, Rationalize, Resist – sheesh. What an eye-opener!
Then this:
This explains why I don’t have clients. If I’m wasting energy rationalizing and resisting, then I’m not doing the client-getting activities. I was at a life coach’s event last night, and I told her how I’m just not doing the work.
I’m doing the behind the scenes work but not the REAL work, the work that will get me clients. NO program is going to do that FOR me.
I have to get out of this damn victim end of the loop.
WOW!! Talk about getting it. “Bravo, Sue!” I told her.
(I love how self-aware my clients are! That’s part of what makes working with them so much fun.)
To help you see if and how YOU fall into this loop, I recently reached out to Sue to ask her to elaborate on what happened for her so we could share it with you.
Here’s what she said. Maybe you can relate…
Sue’s Story
Sue saw where she had been making excuses and keeping herself “busy” but not productive:
Seeing myself in the victim loop was really surprising. I’m not typically a victim. But there were all my familiar friends: Ignore, Deny, Blame, Rationalize, Resist, and Hide. I completely lived in ALL of those categories of the Victim loop!
For example, I created a signup form for subscribers to comment on what was troubling them most, and they commented! But I wasn’t 100% sure what to do with those comments, so I let them sit there and pile up! I was IGNORING all my warm leads!
I RATIONALIZED how much time I spent on Facebook. I also allowed myself to get sucked into my big volunteer program. And I was totally DENYING how much time I spent on all of this and how much time I spent on all of that.
All of this allowed me to HIDE behind the scenes, skimming the surface and flitting from one project to another. I would make graphics, help people for free on social media, share inspiring quotes/etc., move on to something else. Those were easy safe things to do.
Once she realized what she had been doing, EVERYTHING shifted, nearly in an instant:
But when I saw in your post about what I had been doing, instead of whining about how much I wasn’t getting done, I shifted my focus to what steps I COULD do.
I started digging in and wiping out one project at a time! I completely flipped to the other side of the loop.
I recognized that I hadn’t created boundaries for uninterrupted work time. So I talked to my family, and they agreed I could have four uninterrupted hours each day. (There were other things, too, but this is what made the difference.)
I set a new schedule for myself. And because I knew it was hard for them to do this, I wanted to be sure I spent my four hours on true client-getting activities.
And then, holy cow, she got moving!
What happened after her breakthrough
In short, Sue got moving with client-getting activities. Then she started to sign on clients, AND her Facebook group ballooned to 11,000+ members! (Now, it’s over 12,000!)
Here’s how she describes her success in her own words:
I began writing my blog posts weekly. And instead of blogging about a scattered variety of topics, I used the copywriting techniques you taught me in Make It Work Online and focused on writing for my ideal clients. In January, with the pre-work from you, I knew I’d have to simply get started.
Next, I took my signup lists of 50-75 people from when I spoke at the conferences and started emailing them. Each week I wrote and the list grew. I’m now up to nearly 800 subscribers! Working at it consistently has totally worked!
I’ve also reached out to do guest blogs and live-streaming video shows, and several are scheduled.
I’ve picked up several short-term clients, 2 long-term clients and have a waiting list of 30 people who are interested in a program I’m creating for the fall.
Best of all, I’m finally making progress with moving in the right direction!
When You Make a Change, Everything Changes
Can you imagine…
- Writing your blog weekly and feeling totally confident about your topics
- Growing your list steadily by being featured on popular blogs and podcasts
- Interacting with prospects online and making genuine connections, turning onlookers into fans and fans into clients
… All while knowing that there are plenty of people who want to work with you, and all you have to do is tell them you exist!
So please, stop working behind the scenes and allowing yourself to get distracted by the tasks that help you stay safe. Instead, focus on taking the steps that will actually get you clients!
Then, guess what happens? Clients start coming in!
If you’re not totally sure what to focus on for getting clients, grab this cheat sheet, then come back for more client-getting tips next week. You’ll get a clear, actionable plan to help you get and stay on track, so you can get the results you want most.
Can You Relate to Sue?
After hearing how doing behind-the-scenes work can stop you from achieving your big dream of getting clients, tell me…
Are you hiding behind the scenes?
Can you relate to Sue’s story?
What insights did you have about your own business in reading about Sue’s experiences?
Fill me in below.
Kathleen says
OMG this describes me.
I’m spinning my wheels and getting nothing accomplished. I have to stop hiding. Kathleen
p.s. Thanks for the push!
Jenny Shih says
Yes, stop hiding and start getting out there. You can do this!
jean says
Wow…great post! have posted the loop and using it a reminder to focus on client gaining activities…
Jenny Shih says
To get clients, we gotta do client-getting activities 🙂
Liza says
Great piece – love the graphic!
Jenny Shih says
All the credit goes to my designer on that one 🙂
Rachel says
Absolutely! This came at a perfect time for me. When I am completely excited about my vision and business, and folks are reminding me about what hasn’t worked for me in the past. It’s a new day and I am not in the same mindset! Let’s make this happen!
Jenny Shih says
Woohoo!! Love that you’re ready for a new mindset and the right approach. Go out there and make it happen!
Kimberly says
I hadn’t realized I was essentially doing the same thing. I love learning and I’m always looking to pick up new ways to improve my business. Lately I’ve been feeling that all the advice out there is for service based businesses though and I’m product based, so I feel I have to really dig to see what I can find that applies to me and it’s exhausting.
I can say though, that I have gotten very ADD about what I try and I find myself moving back and forth and not settling on something. I’m not sure if it’s because I’m constantly moving at home with 2 very young boys so my time is precious and if I feel like something’s not working I want to ditch it in favor of something new.
I feel like I’m experiencing a little breakthrough on my own and finally getting clear on how I can market my products but it’s taking so long when it’s just me, working when I have a moment, even when I can block out hours, it’s usually late at night and I’m exhausted from a long day.
Still, this was very eye opening. Thanks so much for the great info and the push!
Jenny Shih says
There’s so much advice on all different types of businesses, Kimberly, so just make sure you’re subscribed to the stuff that helps you with your goals and your vision. (Even if that means unsubscribing from my stuff!) As I say, everything in your inbox should support you, not distract you or bring you down. (That’ll help with the ADD, too.)
We all get stuck in cycles of playing small or staying behind the scenes, so our job is to notice when we do that and switch out of it — and get out there. This is true no matter what kind of business you run. You can do it!
Vickie says
I can’t thank you enough Jenny for sharing this information! I will (oops) AM taking action
today to turn all that wasted energy into growing my business the “smart way” 🙂 Thanks also
to Sue for sharing her experience – feeling so inspired & refreshed!
Jenny Shih says
It was so awesome for Sue to share her story here, because I knew it would help women who are feeling like she ways. Focus on getting out there and telling people what you do, and things will start happening in your business.
Vatsala Shukla says
Since I teach and mentor professionals to get out of the victim trap, the last thing I want to do is get caught in the same trap, Jenny. It’s so easy to justify spending time on endless Facebook and LinkedIn Groups thinking one is ‘networking’ and raising visibility when all we’re doing is floating. Setting a time table for the day for different activities appropriate to our energy levels helps.
I make sure that the first half of the day is spent on money making activities that set the stage for conversations that make a difference to my business and include these activities in my gratitude list at night.
Jenny Shih says
Sounds like a great plan, Vatsala! Thanks for sharing
Elana says
I love this. I’ll be checking out your list. Working with more clients is my number one business priority. Who cares if my website isn’t spiffy and perfect if I’m reaching the people I want to reach and working with my ideal clients? That’s why I’m doing this, right? Why any of us do what we do. Whatever it takes baby, I’m doing whatever it takes to do the work I’m here to do and work with the people for whom I can make a significant difference. NO more hiding, no more excuses, no more pretending it’s out of my control, because yes I DO have the power to make this happen for myself and NOW is the time!
Jenny Shih says
So true, Elana! If you want to work with clients, you have to get out there in front of potential clients! It’s funny how we can “forget” that even when it seems obvious. You’re totally right that your site doesn’t have to be perfect and making excuses won’t get you where you want to go.
And yes: You do have the power to make it happen, and now is the perfect time. Woot!
Melody Van De Graaff says
This is completely what I’m doing. I’m focusing on getting my social media set up, or perfecting my website, or any number of activities that don’t bring in money. I started to suspect I was on this road, but reading this post really made that sink in for me. Thanks!
Jenny Shih says
I’m thrilled to hear it clicked for you, Melody! Now you can go out there and do your thing… and get those clients!
Michelle says
Glad to hear it hasn’t just been me struggling with this. Thanks for sharing.
Jenny Shih says
Great to hear you feel a little less alone, Michelle. I’d love to know what you’ve learned from this post and how you see yourself proceeding differently because of it?