Money is tricky.
As business owners, we all want to make loads of it, and we’ve spent a lot of time coming up with brilliant ways to do it. But nothing fills us with more dizzying anxiety or gut-wrenching dread than actually asking for it.
It’s no secret that women have all sorts of hang-ups and insecurities when it comes to placing a price on what they offer and standing by it.
In fact, I’ve coached virtually all of my clients through at least some aspect of their pricing strategy, whether about setting rates, knowing when and how to raise prices, or talking confidently about money with clients.
And you know what I’ve discovered? The root of the problem almost always comes down to the same thing — an unnecessarily fearful, cautious and protective mindset that leads women to undervalue themselves and their services.
Well I’ve got news for you: It’s a heck of a lot easier to manage the pricing side of your business – and make more money – when you GET OUT OF YOUR OWN WAY!
Today I’m going to help you do just that by re-framing your pricing mindset in two important ways. Stay with me on this, and I promise you’ll reap the very real, cash-dollar benefits for years to come!
Focus on the Value You Offer, Not on Other People’s Rates
One of the most common things I hear when I talk with my clients about their pricing problems is that they’ve spent a lot of time cautiously comparing themselves (education/experience/specialty/whatever) and their businesses to others.
While some knowledge of your market can be really helpful, too much comparing — especially when it comes to pricing — can be a dangerous thing.
It’s all too easy to fall into the trap of making false or unhelpful pricing comparisons based on the aspects of your businesses that can be easily quantified, and then basing your pricing strategy on those same metrics.
In other words, you end up comparing what other people charge by the hour, session, or whatever (and who those other people are) to come up with your own rates, instead of focusing on what’s really important: VALUE.
After all, the value of what you’re offering your clients is what this whole business you created is all about. You want to help them solve their health problems once and for all; find the most meaningful and rewarding career path; learn to write amazing copy; or whatever gets your blood pumping in the morning!
Click to TweetPeople don’t get excited about buying your time or your sessions — they are motivated by the solutions you can provide to the big problems they’re facing.The value of your solutions — that’s what you should focus on when you set your rates. The best part? It’s entirely unique to you and your business, so there’s no comparison necessary.
Let’s look at an example:
If you’re selling coaching sessions in which you work closely with clients to revamp their shopping, cooking, and eating habits to rid them of chronic illness, don’t sell yourself and your business short by pricing the service as just a “one-hour coaching session.” And don’t convince yourself that you deserve to earn less for this service than a naturopath might earn in the same time frame.
Why? Because with your help, your clients can transform their health and well-being for a lifetime. Surely that’s worth more than what you might charge as an hourly rate!
Once you wrap your head around what you offer in terms of solutions and value, it’ll make things a lot easier (and more profitable!) for you when it comes to pricing, marketing and sales.
My Personal Recommendation for YouSetting an Income Goal? Avoid This Common, Dollar-Draining MistakeStay Out of Other People’s Finances.
Even when focused on value, though, many solopreneurs talk themselves out of charging the rates they deserve because they believe prospective clients won’t be able to afford or justify spending that amount.
My advice here is really simple: get your nose out of other people’s money!
The financial situation of your prospects is none of your business, and it’s not your job to protect them from spending too much of their own money. If you’re worried about raising your rates on current clients, this goes for you, too.
Click to TweetIt’s important to always show your clients respect and trust (unless they do something to tarnish that, of course), and this is especially true when it comes to letting them make their own buying decisions.There are people out there – comic book collectors, drug addicts, Real Housewives – who spend hundreds of thousands of dollars every year on seemingly frivolous and often dangerous stuff. You’d better believe the sellers on the other end aren’t worrying about whether these people can afford it.
There are three basic truths to remember here:
- It’s up to the customer to decide whether the service you’re offering is worth the price tag to them. (And remember, it’s your job is to convince them it is by communicating your value!)
- If they want it badly enough, they will pay for it at the rate you’re asking.
- If they don’t, there will always be someone else who will. There’s no shortage of clients in the world, and you want the ones who agree to your value!
When you talk yourself out of charging a higher rate because you fear your clients can’t or won’t pay it, you’re essentially haggling with yourself on your client’s behalf.
Stop doing that!
Instead, focus all that energy on creating an offer that provides too-amazing-to-pass-up service and value — and commands an even higher fee than you ever thought possible.
My Personal Recommendation for You7 Most Common Obstacles to Making Six Figures (and How to Overcome Them for Good)Move Forward with Confidence
In the game of pricing and selling, you’re always going to lose if you get stuck in the comparison trap and make other people’s money business your business.
Re-framing your pricing mindset to focus on the value of what you offer and forget about protecting potential customers from spending too much will free you up to tackle other, bigger decisions with spectacular confidence.
Feel like you’re ready to learn more about creating, pricing, marketing, and selling amazing offers to grow your dream business?
Good, because there’s so much more I’d love to share with you! Why not join me and a small group of like-minded businesswomen in Make It Work Online, my wildly successful three-month coaching intensive?
Your Turn!
As always, I’d love to hear from you.
What factors do you consider when you price your services?
What other faulty assumptions or mental blocks have you dealt with as you’ve built your online business?
What is the #1 piece of pricing advice you’d offer someone just starting out?
Leave me a note in the comments, and I’ll get back to you personally!
Devon Smiley says
Love this Jenny! Asking for money (let alone asking for MORE money) is tough for most of us.
My top tip for someone looking to raise their rates would be to set yourself a schedule for doing it. For example:
“Every 6 months, my rate goes up 5%” -> time based
“Every 5th website I create, my rate goes up 10%” -> experience based
It’s harder to chicken out, or talk yourself out of ‘deserving it’ when it’s a clear action step in your business. (Also, is it weird how jazzed I get when talking about this subject? 😉 )
Dev
Jenny Shih says
I would have never thought of putting a target to raise my rate on a schedule like that, Devon. Genius! That will definitely help people who are scared to do it and really need a push to make it happen. Thank you for sharing!
TaVona says
Nice! I love that idea too, Devon!
Lin Eleoff says
Brilliant!
Heather says
Dev, I LOVE this! This is a perfect tactic for the wedding photographers that I coach since they always state their lack of experience as an excuse. This is a great game plan that I can pass along! Thank you!
Devon says
So glad it will be helpful! Thanks for your note Heather 🙂
TaVona says
Ooo! you got me, Jenny! I have been guilty of being ALL UP IN other people’s pocket books and counting their money for them instead of focusing on the value of services provided. I agree that it did help to reframe it in a way where I look at the value provided. When I help them get their business up and running, this fee will be peanuts and well worth it to them long-term. If I DON’T stand up for them and the value I am providing with my services, what will it cost them?
I am so glad you said this, “don’t convince yourself that you deserve to earn less for this service than a naturopath might earn in the same time frame.” I have had to coach women around that very issue. Feeling like they don’t DESERVE to charge a higher amount because they don’t have letters behind their name. So good! (as always)
Jenny Shih says
Love how honest you are with yourself about what you’re doing — because it’s not serving you one bit! It can be really easy to worry about other people’s stuff, but at the end of the day they’re adults and need to be left to make decisions for themselves. 🙂
TaVona says
If I can’t call out myself on my own junk, how can I call out my clients? I’m just saying…
Lin Eleoff says
Love this Jenny. I am so proud of the value I give to my clients and what I charge them in exchange. The way you frame it… it’s up to other people to decide how they’ll spend their money and it’s not my business what they ultimately choose to do.
And I can still love them! 🙂
Lin Eleoff says
Oh, and my advice would be: Ask yourself how much you would pay for your own services if you really really really needed the help you offer.
Heather says
I couldn’t have said it better myself! I love that you didn’t hold back. One of the best ‘walls’ I went through while building my business was the realization that I don’t have to be able to afford my own work. It follows along the same path of not deciding for someone else what they are willing to pay. Those were huge lessons for me and I tell ya, it has been ah-mazing on the other side!